The West Hotel & Spa | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

“The West Hotel's location made exploring Hanoi's vibrant Old Quarter a good experience.”view full review

The West Hotel & Spa is a 3-star hotel in Hanoi featuring a restaurant, a shared lounge, and free bikes for guest use. All rooms come equipped with air conditioning and modern amenities for convenience.

Rooms & Amenities

Rooms at The West Hotel & Spa include air conditioning, flat-screen TVs, fridges, electric kettles, and private bathrooms with showers and bidets. Select units provide scenic city views and additional amenities such as comfort seating areas.

Dining Options

Dining at The West Hotel & Spa includes a buffet and a la carte breakfast served daily. The on-site restaurant offers a selection of both international and local dishes, enhancing the culinary experience for guests.

Services & Local Area

The West Hotel & Spa offers concierge services and room service to cater to guest needs. Transportation options include a paid airport shuttle service, with the nearest airport being Noi Bai International Airport, 24 km away. Popular points of interest like Hoan Kiem Lake and the Temple of Literature are located within a 1.5 km radius.

Leisure & Activities

For leisure, The West Hotel & Spa provides access to various cultural experiences in the vicinity. Notable landmarks such as the Vietnamese Women's Museum and Thang Long Water Puppet Theatre are both within walking distance, allowing guests to explore local culture easily.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Balcony

2 persons

30 m²

1 King-size bed

Shower

Balcony

room details

Deluxe Double Room City View

2 persons

25 m²

1 King-size bed

City view

Shower

Air conditioning

room details

Superior Double Room

2 persons

23 m²

1 King-size bed

Shower

Air conditioning

room details

Deluxe Double Room

2 persons

25 m²

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi200 m

Airports

Noi Bai International (HAN) 25.5 km

Cat Bi International (HPH) 116.0 km

Train

Ha Noi Railway station 1.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Options

“I was truly impressed by the breakfast at The West Hotel & Spa. Every morning, I enjoyed a good variety that included freshly made omelettes, pancakes, and even pho on request. The egg rolls were a personal favorite of mine! It was such a pleasure to start my day with such tasty options.” view full review

Really good Spa Experience

“During my stay, I treated myself to a spa session offered by the hotel. It was incredibly relaxing and provided a perfect escape from the bustling surroundings. I found the treatments to be effective, and I left feeling rejuvenated and pampered. It's a must-try for anyone looking to unwind!” view full review

Comfortable and Clean Rooms

“I stayed in a Beautiful Double Room, impressively clean and spacious. The bed was gigantic and exceptionally comfortable, making it easy to relax after a long day of exploring. I appreciated the thoughtful use of space, made my stay more fun.” view full review

Great Entertainment Facilities

“The hotel provided excellent media and entertainment options in the room. I had access to a variety of channels, ensuring I could unwind by catching up on my favorite shows. The soundproofing also ensured that I could enjoy some quiet time whenever I wanted.” view full review

General

No smoking on site
Free Wi-Fi
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar

Spa & Leisure

Live entertainment
Spa & wellness centre
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

Map view

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

City landmarks

Museum

Vietnam Military History Museum

1.6 km

Monument

Ho Chi Minh Mausoleum

2.8 km

Landmark

Temple Of Literature

1.6 km

Museum

Vietnamese Women's Museum

1.6 km

Castle

Thang Long Imperial Citadel

1.6 km

Landmark

Bach Ma Temple

850 m

Landmark

Old City Gate

850 m

Museum

Vietnam National Museum of History

2.2 km

Landmark

Long Bien Bridge

2.1 km

Pagoda

Tran Quoc Pagoda

2.2 km

Monument

Flag Tower of Hanoi

1.6 km

Museum

Vietnam Fine Arts Museum

1.6 km

Pagoda

One Pillar Pagoda

2.8 km

Theatre

Opera House

2.2 km

Church

Cua Bac Church

1.7 km

Square

Ba Dinh Square

1.7 km

Mall

Trang Tien Plaza

1.6 km

Park

Lenin Park

1.6 km

Landmark

Quan Su Temple

1.6 km

Landmark

French Quarter

1.3 km

Event hall

Friendship Cultural Palace

2.5 km

Nearby

Museum

Hoa Lo Prison

520 m

Church

Saint Joseph Cathedral

520 m

Dinh Tien Hoang St.

Temple of the Jade Mountain

520 m

Library

Hoan Kiem Lake

520 m

Hang Duong

Hanoi Night Market

520 m

Lake of the Restored Sword

520 m

Theatre

Thang Long Water Puppet Theatre

520 m

87 Ma May Street Hoan Kiem District

Ancient House

520 m

75 Dinh Tien Hoang Street

Post Office Ha Noi

520 m

Restaurants

New Day Restaurant

440 m

72 Ma May Hoan Kiem

Hong Hoai's Restaurant

390 m

20 Bat Dan Hang Bo

Green Farm Restaurant & Cooking Class Center

490 m

44B Dao Duy Tu Hoan Kiem

Ag Cafe

100 m

124 Hang Bac Hoan Kiem - Ha Noi - Viet Nam

Cachette Cafe

150 m

2nd Floor

Quan Bia Minh

170 m

7A Dinh Liet

Hoang Cuisine

340 m

2nd Floor

The Note Coffee

250 m

64 Luong Van Can

Pho Ga 26

210 m

26 Luong Van Can

Roll Kitchen

170 m

117 Hang Bac Hoan Kiem

Cafe Giang

520 m

39 Nguyen Huu Huan Hoan Kiem

Reviews and Ratings

Reviews from guests about their experience.

Matthew

United States, December 2024

7.8/10

My stay at the hotel was a mixed bag. On the bright side, the rooms were modern and spacious, offering a real sense of comfort, and I found the service to be quite attentive. The location was really convenient, with many tourist attractions within walking distance. Unfortunately, the dining experience left something to be desired, particularly with the breakfast options being rather limited. Overall, it was decent value for the money, but there are definitely areas for improvement.

Rooms

8.0

The rooms were modern and spacious, providing good comfort during my stay.

Service

9.0

The service was attentive, making me feel welcomed throughout my stay.

Location

9.0

The hotel is conveniently located near many tourist attractions and sights.

Dining

5.0

Breakfast options were limited, which was disappointing.

Facilities

8.0

The amenities were enjoyable, especially the pool area which was well-maintained.

John

United States, November 2024

8.6/10

I had a lovely stay at the hotel, with its focus on relaxation and comfort. The spa facilities were top-notch, and the rooms offered a cozy atmosphere. While the dining options were somewhat limited, it was overall a pleasant experience. However, I did find the Wi-Fi to be a bit weak at times, which was inconvenient.

Rooms

9.0

The rooms were spacious and modern, providing a comfortable retreat after a long day.

Service

9.0

The service was attentive and helpful, making my stay even more enjoyable.

Location

8.0

The hotel is conveniently located near key attractions, making it easy to explore the area.

Dining

7.0

While the dining experience was decent, I felt there could have been more variety in the breakfast options.

Facilities

10.0

The spa facilities were excellent, providing a perfect escape.

Edward

United States, October 2024

8.2/10

I had a pleasant stay at this spa hotel! The rooms were clean, and I loved the comfortable beds. The spa facilities were relaxing and offered a great variety of treatments. However, I found the dining options a bit lacking, especially for breakfast. The location was fantastic, making it easy to explore the area. Overall, it provided good value for money, even with a few drawbacks.

Rooms

8.0

The rooms were clean and offered a comfortable bed, which made for a great night's sleep.

Service

9.0

The service was excellent; the staff was attentive and really went out of their way to ensure I had a good experience.

Location

10.0

I loved the location! It was right in the center, making it easy to access various attractions and amenities.

Dining

5.0

The dining experience could use some improvement. Breakfast options were pretty limited, which was disappointing.

Facilities

9.0

The spa facilities were lovely and provided a nice retreat after a long day of exploring.

Charles

United States, October 2024

8.2/10

I had a lovely stay at this spa hotel. The rooms were really clean and comfortable, providing a relaxing vibe. The location was perfect, making it easy to explore the area. However, the dining options for breakfast were somewhat limited, which was a bit of a letdown. Overall, it felt like good value for money with a nice atmosphere for unwinding.

Rooms

9.0

The rooms were clean and very comfortable, making it easy to unwind after a day of exploring.

Service

8.0

The service was attentive, quickly addressing any needs I had during my stay.

Location

9.0

The hotel was conveniently located, making it easy to stroll to nearby attractions.

Dining

6.0

Breakfast options were a bit limited, which could be improved.

Facilities

9.0

The spa facilities were excellent, providing a relaxing escape.

David

United States, September 2024

8.0/10

I had a wonderful stay at this hotel, nestled in a great area with a serene vibe. The spa facilities were top-notch, providing a truly relaxing experience. However, I found the dining options a bit lacking in variety, and the Wi-Fi service was not as reliable as I hoped. Overall, it was a good value for the price I paid.

Rooms

9.0

The rooms were spacious and very clean, offering a comfortable retreat after a long day.

Service

8.0

The service was quite attentive, and I appreciated the staff's prompt response to my requests.

Location

9.0

The hotel was in an ideal spot, making it easy to explore the nearby attractions and unwind in a peaceful environment.

Dining

5.0

While the breakfast was fresh, I wished there were more options available to choose from.