The West Hotel & Spa Hanoi | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

The West Hotel & Spa features 30 well-appointed rooms and provides services such as airport shuttle and concierge. This 3-star Hanoi hotel offers amenities including a restaurant, free bikes, and a shared lounge.

Rooms & Amenities

Rooms at The West Hotel & Spa include air conditioning, a flat-screen TV with satellite channels, a fridge, and an electric kettle. Select units feature a balcony or city view, with private bathrooms equipped with a shower, bidet, and free toiletries.

Dining & Options

The West Hotel & Spa offers a diverse dining experience with continental and buffet breakfast options. The on-site restaurant specializes in international and local cuisine.

Leisure & Local Attractions

Leisure facilities include complimentary bicycles for exploring the local area. Popular points of interest nearby include the Thang Long Water Puppet Theatre and Hoan Kiem Lake, both within a 10-minute walk.

Services & Transportation

The West Hotel & Spa provides essential services such as room service, concierge assistance, and paid airport shuttle service, covering a 15 miles distance to Noi Bai International Airport. Nearby transportation options include bus stations, conveniently located within an 8-minute walk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Balcony

room details

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Superior Double Room

Max:

2 persons

250 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hanoi700 ft

Airports

Noi Bai International (HAN) 15.8 mi

Cat Bi International (HPH) 72.1 mi

Train

Ha Noi Railway station 1.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Selection

The breakfast at the hotel was a highlight of my stay. They offered a decent variety of options, including the most good egg rolls and authentic pho. It was a wonderful way to start my day!

Jesse123. USA, 2024-05-15Read full review on

Relaxing Massage Experience

The massage service at the hotel was a nice treat! While the ambience could use some enhancement, the quality of the massage was very decent, providing a relaxing break after a day of exploring.

Michael1987. UK, 2024-07-30Read full review on

Spacious and Comfortable Room

I stayed in a Family Room which was impressively spacious and clean. The design made great use of space, and the bathroom facilities were modern and well-maintained. A comfortable retreat after long days out!

Oscar_Loves_Travel. Canada, 2024-06-10Read full review on

Great Room Amenities

The room had excellent amenities including a variety of TV channels and a reliable internet connection, which allowed me to unwind and catch up on shows each evening after exploring the city.

HenryExplorer. Australia, 2024-08-05Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar

Spa & Leisure

Live entertainment
Spa & wellness center
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

Map view

23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, Vietnam

City landmarks

Museums

Vietnam Military History Museum

5200 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.7 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

5200 ft

Museums

Vietnamese Women's Museum

5200 ft

Castle

Thang Long Imperial Citadel

5200 ft

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

2800 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

2800 ft

Museums

Vietnam National Museum of History

1.3 mi

Tran Nhat Duat Street

Long Bien Bridge

1.3 mi

Pagoda

Tran Quoc Pagoda

1.3 mi

Monuments and Landmarks

Hanoi Flag Tower

5200 ft

Museums

Vietnam Fine Arts Museum

5200 ft

Pagoda

One Pillar Pagoda

1.7 mi

Broadway Theatre

Opera House

1.3 mi

Church

Cua Bac Church

1.1 mi

Square

Ba Dinh Square

1.1 mi

Mall

Trang Tien Plaza

5200 ft

Parks

Lenin Park

5200 ft

73 Quan Su St

Quan Su Pagoda

5200 ft

French Quarter

4200 ft

Events

Friendship Cultural Palace

1.5 mi

Nearby

Museums

Hoa Lo Prison

1800 ft

Church

Saint Joseph Cathedral

1800 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1800 ft

Libraries

Hoan Kiem Lake

1800 ft

Hang Duong

Hanoi Night Market

1800 ft

Lake of the Restored Sword

1800 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1800 ft

87 Ma May Street Hoan Kiem District

Ancient House

1800 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1800 ft

Restaurants

New Day Restaurant

1500 ft

72 Ma May Hoan Kiem

Hong Hoai's Restaurant

1300 ft

20 Bat Dan Hang Bo

Green Farm Restaurant & Cooking Class Center

1700 ft

44B Dao Duy Tu Hoan Kiem

Ag Cafe

400 ft

124 Hang Bac Hoan Kiem - Ha Noi - Viet Nam

Cachette Cafe

500 ft

2nd Floor

Quan Bia Minh

600 ft

7A Dinh Liet

Hoang Cuisine

1200 ft

2nd Floor

The Note Coffee

900 ft

64 Luong Van Can

Pho Ga 26

700 ft

26 Luong Van Can

Roll Kitchen

600 ft

117 Hang Bac Hoan Kiem

Cafe Giang

1800 ft

39 Nguyen Huu Huan Hoan Kiem

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

8.6

Location

9.0

Service

8.6

Dining

5.6

Matthew

United States of America, December 2024

7.8/10

My stay at the hotel was a mixed bag. On the bright side, the rooms were modern and spacious, offering a real sense of comfort, and I found the service to be quite attentive. The location was really convenient, with many tourist attractions within walking distance. Unfortunately, the dining experience left something to be desired, particularly with the breakfast options being rather limited. Overall, it was decent value for the money, but there are definitely areas for improvement.

Rooms

8.0

The rooms were modern and spacious, providing good comfort during my stay.

Service

9.0

The service was attentive, making me feel welcomed throughout my stay.

Location

9.0

The hotel is conveniently located near many tourist attractions and sights.

Dining

5.0

Breakfast options were limited, which was disappointing.

Facilities

8.0

The amenities were enjoyable, especially the pool area which was well-maintained.

John

United States of America, November 2024

8.6/10

I had a lovely stay at the hotel, with its focus on relaxation and comfort. The spa facilities were top-notch, and the rooms offered a cozy atmosphere. While the dining options were somewhat limited, it was overall a pleasant experience. However, I did find the Wi-Fi to be a bit weak at times, which was inconvenient.

Rooms

9.0

The rooms were spacious and modern, providing a comfortable retreat after a long day.

Service

9.0

The service was attentive and helpful, making my stay even more enjoyable.

Location

8.0

The hotel is conveniently located near key attractions, making it easy to explore the area.

Dining

7.0

While the dining experience was decent, I felt there could have been more variety in the breakfast options.

Facilities

10.0

The spa facilities were excellent, providing a perfect escape.

Edward

United States of America, October 2024

8.2/10

I had a pleasant stay at this spa hotel! The rooms were clean, and I loved the comfortable beds. The spa facilities were relaxing and offered a great variety of treatments. However, I found the dining options a bit lacking, especially for breakfast. The location was fantastic, making it easy to explore the area. Overall, it provided good value for money, even with a few drawbacks.

Rooms

8.0

The rooms were clean and offered a comfortable bed, which made for a great night's sleep.

Service

9.0

The service was excellent; the staff was attentive and really went out of their way to ensure I had a good experience.

Location

10.0

I loved the location! It was right in the center, making it easy to access various attractions and amenities.

Dining

5.0

The dining experience could use some improvement. Breakfast options were pretty limited, which was disappointing.

Facilities

9.0

The spa facilities were lovely and provided a nice retreat after a long day of exploring.

Charles

United States of America, October 2024

8.2/10

I had a lovely stay at this spa hotel. The rooms were really clean and comfortable, providing a relaxing vibe. The location was perfect, making it easy to explore the area. However, the dining options for breakfast were somewhat limited, which was a bit of a letdown. Overall, it felt like good value for money with a nice atmosphere for unwinding.

Rooms

9.0

The rooms were clean and very comfortable, making it easy to unwind after a day of exploring.

Service

8.0

The service was attentive, quickly addressing any needs I had during my stay.

Location

9.0

The hotel was conveniently located, making it easy to stroll to nearby attractions.

Dining

6.0

Breakfast options were a bit limited, which could be improved.

Facilities

9.0

The spa facilities were excellent, providing a relaxing escape.

David

United States of America, September 2024

8.0/10

I had a wonderful stay at this hotel, nestled in a great area with a serene vibe. The spa facilities were top-notch, providing a truly relaxing experience. However, I found the dining options a bit lacking in variety, and the Wi-Fi service was not as reliable as I hoped. Overall, it was a good value for the price I paid.

Rooms

9.0

The rooms were spacious and very clean, offering a comfortable retreat after a long day.

Service

8.0

The service was quite attentive, and I appreciated the staff's prompt response to my requests.

Location

9.0

The hotel was in an ideal spot, making it easy to explore the nearby attractions and unwind in a peaceful environment.

Dining

5.0

While the breakfast was fresh, I wished there were more options available to choose from.